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Changes to Prevail Bank Lobby Access

Prevail Bank is excited to open our doors to our customers and communities. Our lobbies are open as of Monday, June 1st, and will have returned to normal business hours (lobby hours will be updated on our website as of Monday, June 1st). We understand that this does not mean COVID-19 is non-existent. Your safety is our top priority and we are taking precautions to provide safe spaces for both our customers and our team.

The next time you visit a Prevail Bank lobby, you will notice a few changes. Please note that these changes are for the safety of our customers, communities and staff. Plexiglass shields have been installed on the teller counters, social distancing markers have been placed on the floors, sanitizing products will be provided, and more.

We also encourage our customers to follow our current lobby guidelines, so that we can all prevail through COVID-19.

  • If you are feeling ill in any way, please utilize our Drive-Up, Phone Banking, ATM or Digital Banking services.
  • Follow social distancing recommendations while waiting to speak with a customer service representative.
  • If wearing a face covering, we may ask you to remove it momentarily if we are not able to properly identify you.
  • Sanitizing products will be available for your use.

Your safety is our top priority. If you are not comfortable returning to our lobbies quite yet, we still offer the following methods of banking for your convenience.

We look forward to seeing customers back in our lobbies, healthy and safe! Our team will continue to monitor regulations, news and safety recommendations as we begin to allow customers into our lobbies once again.

Stay healthy and safe, and as always, pursue what’s possible.


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