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What is an Interactive Teller Machine?

What is an Interactive Teller Machine?

What is an Interactive Teller Machine (ITM)?

Interactive Teller Machines (ITMs) are a combination of an ATM with the personal service of banking in a branch. Our ITMs provide live video teller assistance from a local Prevail Banker at the touch of a button.

What are benefits of using our ITMs?

  • Convenience – ITMs offer you the convenience of performing transactions from the comfort of your vehicle, faster than you would in-branch. Want the in-branch experience? Push the “Live Teller” button to speak with a local Prevail Banker.
  • More Transaction Types – With the assistance of a live teller, you can perform transactions such as depositing cash and checks, transferring funds, withdrawing money in any denomination of your choice, and checking your balance.
  • Safety – Receive the same high-quality customer service you’re used to while protecting your health.

Where are our ITMs located?

We have two ITMs located at our Medford office in the Drive-Up lanes.

What are ITM hours?

Our Live Tellers are available from 8-5 P.M., Monday-Friday, to assist you with most in-person teller transactions!

After normal business hours, our ITM’s work like a regular ATM.

Click here to see a list of our ITM FAQs.

 

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